Spusht allows you to offload your IT Infrastructure monitoring tasks to a trustworthy service provider, if your network goes down that translates into lost productivity, decreased customer service and satisfaction, and ultimately, reduced profits.
Managing and monitoring network operations is resource intensive. That's why our NOC is staffed with a team of experienced support professionals and manages the 24x7 demands of hundreds of networks and IT applications, so you can focus your attention and resources on your core business competencies.
Only Spusht provides a level of customization that is tailor-made to meet the needs of your infrastructure, your staff, and your budget.
We only report on what makes sense - whether it's every incident, or only major alarms. Depending on the selected level of service, our NOC staff can merely report or troubleshoot or escalate - either to our expert staff or yours. We'll do what works best for your business. And getting started is easy - we'll walk you through every step of the way.
Our dedicated support teams monitor connectivity and server services round-the-clock from our central Network Operations Centre (NOC)
Review call with report of incidents in the past month, changes and updates, SLA adherence, recommendations.
We respond and escalate alerts and incidents according to pre agreed severity level criteria via Ticket / Email / SMS / Phone Call based Escalation Matria.
Leverage our industrial-certified team’s technical and business expertise across a breadth of technology platforms and industries who fully understand that uptime, security and reliability are of utmost importance